Frequently asked questions
When will I get my Certificate?
Your certificate will be emailed to you within 14 days of completing your course (as long as payment has been made).
Do I need a HR licence?
You do not need a HR licence to complete any of our courses. However, some job sites will require you to have a HR licence to operate machines on-site. Check with your employer if you are unsure of the site requirements.
Do you offer on-site training?
Absolutely! If you are looking to book on-site training, please contact us letting us know which course/s you require, how many students would be participating, the site location and your preferred timeframe. From there, we can provide a quote and availability.
What is a USI & how do I get mine?
A USI is your Unique Student Identifier. If you have done any Nationally Accredited course through an RTO or Tafe from 2015, you will have a USI. Every course you do is linked to your USI, so there is always a record you can easily access.
If you have forgotten your USI or don’t have one, you can go to the Get my USI page to locate or create one.
Will my tickets expire?
Your mobile plant tickets and skills tickets do not have an expiry, however every few years the unit may be updated. This doesn’t mean your ticket expires, however, some employers may require the updated unit.
For working at heights, confined spaces and gas testing, your ticket doesn’t expire, but it is an industry recommendation and often an employment requirement to undergo a refresher course every two years.
For high-risk licences, these need to be renewed every 5 years. You don’t necessarily need to do the course again (although it is a good idea to do a refresher course if you haven’t operated in a while), but like your driver’s licence, you need to pay the renewal fee, or it is no longer a valid licence.
What do I wear and do I need to bring anything on the day?
On the day, you will need to wear long pants and shirt and steel cap boots. Hard hats and vests will be provided when required.
You will need to bring your own lunch, refrigerator and microwave facilities are available. We also provide tea, coffee and water, students are encouraged to bring their own water bottle.
What is the CTF subsidy?
The Construction Training Fund is a WA program which subsidises training for those working in the civil construction industry. We are CTF bulk billers, so students who qualify when booking will have the rebate applied to their invoice, reducing their course cost upfront.
For more information on the CTF subsidy, click here.
I am wanting to get into the construction or mining industries, which tickets should I get?
If you are looking to get into the civil construction industry, you will firstly need a white card.
Great tickets to start with are roller, watercart and/or articulated haul truck. These machines are not too involved, and are great for new operators to start on. From there, skid steer, front end loader and excavator are also great tickets to get.
If you are trying to get into the mining industry, you will generally need your working at heights and confined space entry tickets. Different sites will have different requirements, so it is best to know what you are looking to do specifically, and what you need to have for that job.